We also liked the no-frills approach to their design. Lively’s focus is solely on mobile devices and boasts a very quick response time. But if you really wanted to try, we suggest reading our Lively review. With a 19-second average, you really can’t beat it. The Medical Alert Connect mobile app is a great way to help ensure exceptional monitoring.Īt the same time, we feel pretty confident that other Medical Alert models will offer the same quality for other populations of older adults.Īt the top of our list of Medical Alert benefits is response time. Their medical alert system goes even beyond the Medical Alert Connect app and provides features such as motion sensors with real-time feedback for caregivers and smart device integration and monitoring.Īging in place, especially if a loved one has a health condition requiring a pacemaker or defibrillator, is much more realistic if strong communication and monitoring channels are in place. However, for those families whose main priority is assisting caregivers, we recommend that you read our review on Aloe Care Health. We think that the capabilities that this app offers are a big bonus. They also indicate if the monitoring center request is an actual emergency or a test. These alerts are sent through the app if a loved one has pressed the emergency button. Response time refers to the amount of time between the moment that an older adult presses the emergency button and the moment that a response center associate connects.Īlso worth mentioning are the caregiver notifications. We recommend using the wristband when going to bed with the button, though, as the lanyard can be a strangulation hazard.įast Fact: The medical alert industry average for response time is 30 seconds. If you have to get up in the middle of the night, for instance, you will always have emergency protection. The button is also small enough that you can even sleep wearing it. In contrast, the mobile device is splashproof, but not completely waterproof. We found that the button is waterproof, making it the perfect company to the bath or shower or while washing the dishes. (In case you are interested, it is also 9/10 as tall as the Great Pyramid of Giza.) Now, if you are as spatially challenged as we can be, it may be helpful to know that this is about as long as a football field. Note that the button does need to be within 400 feet of the mobile device in order to successfully send a call to the response center. While the button does not include two-way talk, it does communicate an emergency to the response center so that you or your loved one can get the help you need. ![]() And though we started out disappointed that the device couldn’t include fall detection, we came to understand that Medical Alert is serving a specific population of older adults with this specific device while ensuring that other options exist for the more general population or for those who have different health concerns. We loved its simplicity, size and variety of features. We couldn’t find much to dislike about Medical Alert’s On-the-Go system. Your best bet to finding a good fit is to speak with one of the competent customer service representatives like Leslie. We will warn you that these different types of mobile devices are not advertised on Medical Alert’s website. The On The Go and On The Go LTE come with the option to have the fall detection programmed directly to them, so that another wearable fall detection pendant is not required. ![]() We just had to sign a bit of paperwork, send it back to Medical Alert, and that’s it.įor those older adults who do not use a device such as a pacemaker, another of Medical Alert’s mobile devices may be a better fit. We were instructed to hold the Help button on the device for one second, and after doing so, a monitoring center associate soon responded to our test call and confirmed that our system was operating correctly.Īnd with that, our quick setup was complete. And we were up and running in under 5 minutes. However, shortly after we started charging the Medical Alert device, we heard the automated voice we were waiting for. We had to charge the Mobile 2.0 from our Medical Guardian review for three hours during the initial setup, for instance. We were fully expecting to wait several hours since that’s how it usually goes with these mobile alert devices. The more detailed setup guide told us to wait until the device is fully charged, signaled by an automated voice. Next, we placed our mobile device in the charging cradle. First, we plugged in the charging cradle to a wall outlet near our counter. It can’t really be that easy to set up, right? Well, you’d be surprised. The user manual highlights three steps for setting up the system.
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